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About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information: .

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
• FR 350+ Mirakl Tech teams members mainly based in France
• 5 Saas Solutions

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Senior AI Product Manager - Mirakl Agent

We're hiring a Senior AI Product Manager to lead the strategy and execution of the Mirakl Agent across documentation, analytics, and growth recommendation flows. You will work at the intersection of LLMs, orchestration systems, product data, and marketplace operations, ensuring the agent delivers accurate, trustworthy, and high-impact operator experiences across the full product lifecycle. This is a hands-on role within a highly cross-functional environment, with strong startup DNA inside a scaleup, focused on shaping the agent's intelligence, architecture, integrations, and native product capabilities.

What You'll Do

Design end-to-end agent experiences across documentation, analytics & growth

• Understand B2B operator needs across documentation access, data analysis, and growth recommendations.
• Define agent reasoning, orchestration flows, and product-triggered actions for the full operator journey (beyond simple text responses).

Own the roadmap & deliver AI-powered product features

• Lead the roadmap for the Mirakl Agent across its sub-agents: Documentation Agent, Analytics Agent, and Recommendation/Growth Agent.
• Write clear specs (prompts, retrieval logic, APIs, orchestration flows, UX) and drive execution with engineering, data engineering, core, and analytics teams.

Shape and improve the agentic architecture

• Define how the orchestrating agent coordinates sub-agents, manages hallucinations, and triggers real product actions.
• Contribute to retrieval/ranking pipelines and integrate core workflows (auto-filled forms, dynamic charts, actionable growth recommendations, partial auto-execution).

Build dashboards, monitoring & feedback systems

• Deliver operator-facing dashboards and configuration UI to visualize, tune, and monitor agent behavior.
• Implement evaluation frameworks, quality monitoring, and feedback loops.

Drive adoption & cross-functional collaboration

• Partner with PMM, CS & SE to create demos, training, and onboarding for customers adopting agentic experiences.
• Collaborate across Core, Analytics, Data Engineering, and sub-agent owner teams.
• Support early customers and promote Mirakl Agent internally and externally.

Who you are

• 5+ years of Product Management experience in AI products.
• Strong understanding of LLMs, RAG, embeddings, fine-tuning, prompting, structured reasoning, and multi-agent orchestration.
• Experience working with AI/ML and Data Science teams on model evaluation, tuning, hallucination reduction, and reliability monitoring.
• Have already shipped at least one agentic project in production (even a simple one, e.g. a ticket support agent).
• Comfortable writing specs for AI logic, orchestration flows, ranking rules, APIs, data pipelines, and front-end configuration tools.
• Able to navigate strategic uncertainty, pivot comfortably, and structure complex, greenfield projects from scratch.
• Strong B2B mindset, with the ability to operate as a mini GM AI rather than a classic feature PM.
• Analytical, experimentation-driven mindset.
• Fluent in English and French.

Location:

Paris, Bordeaux, with up to 1 day of remote work per week.

Interview Process

• A 40-minute call with one of our Tech Recruiters to discuss your background, expectations, and what Mirakl can offer.
• A one-hour technical interview with our Data Science Manager to assess your expertise and how your skills can accelerate our AI initiatives.
• A 30-minute interview with Anne-Claire, our Chief Data & AI Officer, to dive into your vision and alignment with our AI strategy.
• Two 45-minute interviews with our Engineering Manager and Product Lead to evaluate collaboration style, mindset, and culture fit.

Featured Videos & Conferences

(Gen)AI at the Heart of Mirakl's Product Anne-Claire Baschet, Chief Data & AI Officer at Mirakl, discusses the journey from design to deployment of the Catalog Transformer, highlighting the integration of GenAI into Mirakl's core products. Watch here: YouTube

Building and Scaling an AI Product in a SaaS Solution Fanny Guélin and Arthur Delaitre from Mirakl present at Apidays Paris 2024, discussing the development and scaling of AI products within a SaaS framework, with a focus on the Catalog Transformer. Presentation deck here

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations..

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.