Global Key Account Manager

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 38 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a network of more than 950 independent companies in over 60 countries and operating more than 900 laboratories.

The mission of the Eurofins Cosmetics & Personal Care network of companies is to assist international clients in ensuring the quality, safety, performance and regulatory compliance of the supply chain, from raw materials and ingredients to packaging and finished products.

We are searching for a Global Key Account Manager. 

Reporting to the Global Marketing & Key Account Manager, the Global Key Account Manager is part of the global team driving business performance of fast-growing business units: Cosmetics & Personal Care, Detergence and Hygiene (B2B environment).

Job Description

Main duties

Global Key Account Manager responsibilities include, but are not limited to, the following

Account Strategy & Business Development

• Expand the scope of existing global client relationships and identify new opportunities with selected global C&PC companies to achieve account development objectives
• Define, prioritize and review top target clients to penetrate by region, based on strategic fit, market potential, and alignment with the existing product portfolio
• Analyze client needs, technical challenges and testing opportunities versus their current products and product portfolio
• Identify and develop new business opportunities, including cross-selling and up-selling initiatives

Key Account Management & Governance

• • Evolve relationships with key executives and decision makers within assigned global accounts, managing the overall relationship to ensure a high level of client satisfaction
  • Coordinate strategic account plans with executive sponsors and regional/local Key Account Managers
  • Define, track and deliver targeted revenues and key development priorities with Key Account Managers per assigned account,
  • Organize regular face-to-face meetings with the customers.
  • Organize regular internal meetings with Key Account Managers.
  • Ensure effective contract and commercial management, in close collaboration with internal stakeholders
  • Respond and coordinate Global Tenders

Client Knowledge, Value Proposition & Sales Enablement

• Build and maintain key client identity sheets (client profiles), including organization, decision makers, strategy, priorities, competitive landscape and growth potential
• Prepare dedicated client presentations (PPTs) highlighting tailored value propositions, relevant technologies and success stories
• Develop and prepare referenced case studies, including technical results, business impact and client benefits
• Create and deliver targeted pitches adapted to client maturity, regional priorities and decision-making levels

Content Marketing & Thought Leadership

• Contribute to content marketing initiatives in collaboration with marketing teams (e.g. case studies, application notes, client success stories, presentations, white papers)
• Translate client insights and market trends into high-value content supporting commercial positioning and brand visibility
• Support the development of sales and marketing materials aligned with key account strategies and priority segments

Qualifications

Qualifications

• Life science or business administration degree (or equivalent), with proven success and experience in a technology-driven life science environment (minimum 3–5 years in a similar role)
• Demonstrated success and proven ability in building long standing relationships with customers
• Proven experience in generating new business and managing complex global accounts
• Strong stakeholder engagement skills (internal & external)
• Excellent presentation, communication and influencing skills
• Ability and willingness to work in an international environment
• Strong multi-tasking and organizational skills
• Solid Pack Office & CRM skills
• Fluent in English and French
• Background Cosmetics and Personal Care a plus